Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (319) 656-2573 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

3.2 | 136 Reviews

23 cu. ft. French Door Refrigerator in Stainless Steel

Samsung RF23HCEDBSR

Available in 3 Color(s)

Features

  • 23 cu. ft. Large Capacity
  • Twin Cooling Plus

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 28.5"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact The Appliance Barn Inc. for more details.

 
Image Feature

Counter Depth

Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

Image Feature

Twin Cooling Plus

The Twin Cooling Plus feature maintains both high levels of refrigerator humidity to keep perishable fruits and vegetables fresher longer, and dry freezer conditions means less freezer burn for better tasting frozen foods.

Image Feature

CoolSelect Pantry

The CoolSelect Pantry provides optimal temperature control for your food storage needs with Deli, Fresh and chilled options. Great for safely defrosting items within a controlled space.

Image Feature

Ice Master

Our refrigerator's Ice Master produces up to 5.2lbs. of ice per day and stores up to 2.7lbs. of ice. This space-saving design leaves more room in the refrigerator.

Image Feature

High-Efficiency LED

LED lighting beautifully brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

Image Feature

Adjustable Shelves

Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

Image Feature

EZ-Open Handle

This specially designed handle allows for easy opening and closing of a fully loaded freezer, containing a filtered ice maker. The low-profile handle design lifts up and glides out the drawer effortlessly.

Image Feature

LED Display with Water and Ice Dispenser

An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

Image Feature

ENERGY STAR® Certified

ENERGY STAR® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Counter Depth Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

Twin Cooling Plus The Twin Cooling Plus feature maintains both high levels of refrigerator humidity to keep perishable fruits and vegetables fresher longer, and dry freezer conditions means less freezer burn for better tasting frozen foods.

CoolSelect Pantry The CoolSelect Pantry provides optimal temperature control for your food storage needs with Deli, Fresh and chilled options. Great for safely defrosting items within a controlled space.

Ice Master Our refrigerator's Ice Master produces up to 5.2lbs. of ice per day and stores up to 2.7lbs. of ice. This space-saving design leaves more room in the refrigerator.

High-Efficiency LED LED lighting beautifully brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

Adjustable Shelves Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

EZ-Open Handle This specially designed handle allows for easy opening and closing of a fully loaded freezer, containing a filtered ice maker. The low-profile handle design lifts up and glides out the drawer effortlessly.

LED Display with Water and Ice Dispenser An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

ENERGY STAR® Certified ENERGY STAR® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Features

  • 23 cu. ft. Large Capacity
  • Twin Cooling Plus
Key Features
Ice Maker Yes
Standard Features
Cool Select Pantry with Temperature Control Yes
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Twin Cooling Plus
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
Gallon Bins 3
EZ-Open Handle Yes
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type French Door
Color Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 3
Total Bins 6
CoolSelect Pantry Yes
Extending Half Shelf 1
Foldable Shelves 1
Interior Light High Efficiency LED
Shelves 5
Slide-In Shelf 1
Slide-out Shelves 1
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Freezer Features
EZ-Open Handle Yes
Drawer Divider 1
In-Door Pizza Pocket Yes
Water and Ice Dispenser Yes
Cubed and Crushed Ice Cubed & Crushed
Interior Light High-Efficiency LED
Large 2-Divider Opaque Bins Yes
Power
ENERGY STAR® Certified Yes
Energy Consumption 699 kWh/yr
Capacity
Total Capacity 22.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 31" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8"" H x 24" D
Product Dimensions with Door with Handles 35 3/4" W x 70" H x 31" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 28 1/2" D
Product Dimensions with Doors Open 35 3/4" W x 70" H x 44" D
Product Dimensions without Hinges or Handles 35 3/4" W x 68 7/8"" H x 28 1/2" D
Product Dimensions without Door without Handles 35 3/4" W x 70" H x 24" D
Shipping Dimensions 38 1/4" W x 76 5/8" H x 31 1/4" D
Net Height without Hinge 68 7/8""
Weight
Product Weight 297.62 lb.
Shipping Weight 321.87 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-Years Parts and Labor on Sealed Refrigeration System Only*
10 Years 10-year Parts and 5-year Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 28.5"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Black Friday Kitchen Rebate

Offer Expires: 11/6/2019 to 12/5/2019 Must be postmarked by: 1/5/2020

Receive a 10% rebate with purchase of 4 qualifying Samsung Kitchen Appliances. Rebate form must be postmarked by 1/5/2020.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.2 out of 5

52% of reviewers recommend this product.

1 Stars

Do your research!

Tom K 10/26/2019

stay away!! it will fail you, ice maker will freeze repeatedly, and you components will fail causing strange noises and constant reboots jeopardizing your food safety...
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker failed

Kolby 10/21/2019

our ice maker stopped working and now leaks down the front of our fridge. even causing a small rust spot on our $3000+ fridge. other than above mentioned items, the fridge has worked well.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Worst Fridge I've ever had!

Scott 10/16/2019

absolutely the worst ice maker ever! 2 glasses of ice and it's done all day. it freezes up after 3 mo. even broke 1x and bucket cracked. needs defrosting 2x a year. terrible use of space inside
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad Icemaker

John W 8/23/2019

number one developed a water leak within 24 hours of delivery. number two's ice maker stopped working within four months. multiple repair attempts didn't help, i had to defrost the icemaker monthly.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

do not buy this!

KK23 8/22/2019

do not waste your money. the icemaker freezes up at least every other week. you'll tear your hands up trying to break the ice out so it will start "making ice" (all 3 pieces it produces) again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice Maker

Beach Bum 8/1/2019

our only complaint is the ice maker. it works but the capacity is nowhere near what we need. also the ice dispenser itself is rather slow.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disastrous experience

Zed M 7/18/2019

three years in, fridge froze everything with water, including the water dispenser. resulted in major flooding damage in kitchen and basement due to a burst pipe.six months later, same problem.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy

Krisr 7/16/2019

ice maker freezes chronically from design defect. class action lawsuit active. meat /cheese drawer has a seam where shredded cheese can get stuck. french doors do not seal well
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DON'T BUY

whatsnottaken 7/11/2019

icemaker has issue and will freeze up and drip all over the inside of your fridge. buyer beware
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Door won't seal - Causing moisture buildup

Ryan N 6/29/2019

door became warped just outside of warranty (sagging very badly). no longer seals -- i suspect it's always been this way and i just never noticed until it got real bad.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

piece of junk

twltwl 6/27/2019

i had troubles with the ice maker after the first year. i had a repair man come out 8 times just for the ice maker alone. now it is freezing.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Known issues

BenB67 6/15/2019

it constantly needed to be repaired and froze up do to not draining properly. i had to have it replaced within two years. in addition, the main shelf cracked because it doesn't have proper support.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

WORST FRIDGE EVER

JL106 6/12/2019

have the fridge 3 yr. on the 2nd yr, it broke down. got a part replaced ( about $150). and less than a yr, same issue again.. call the service, and was told that same fee applies. avoid at all cost!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointment

RK_1 5/30/2019

door ice dispenser/maker froze repeatedly starting @ 18 mos. hundred$ repair. tech says such calls are common. condensate drain freezes, water collects at bottom of fridge and freezes/leaks to floor.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I would give no stars if i could!

GmamaG 5/6/2019

This refrigerator is a complete piece of junk. I have only had it for 2 years and already need a new one. The ice maker stopped making ice and is completely frozen, despite defrosting it it still freezes up. Now it leaks water nonstop and doesn't make any ice. I've had it repaired a few times but it is something faulty with the design. I own all Samsung appliances (washer, dryer, oven, dishwasher, refrigerator) and all of my tv's are Samsung. I would never buy a Samsung appliance again! There are more complaints online then not about this product and i believe a class action lawsuit as well! Terrible!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Icemaker Stinks

Karst 3/13/2019

I am very happy with the refrigerator but the icemaker is horrible. It never made very much ice. We would use ice and then have to wait a while until there was more. Now it freezes up constantly and the drawer gets stuck frozen shut. Don't recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stay Away

jhc12 3/8/2019

Read about how it unthaws itself on its' own while still indicating -2 in the freezer. Samsung will do nothing to fix it and it is a common issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Failing Parts in five years

DGruman 3/6/2019

I bought my Samsung refrigerator less than 5 years ago for a condo that gets used about 5 months per year. Based on a couple issues with the ice maker and the unit not maintaining temperature I arranged a repair visit. The service technition recommended I need to replace the ice maker due to a cracked housing near the back of the unit which was causing ice build up and interfering with ice making... and it appears that at least one of the electronic control boards is failing (unit struggles to turn on and not maintaining temperature). Samsung tells me that the items described are not covered under warranty and the repair technitions's estimate is around $1800. Well, this less than 5 year old Samsung refrigerator will be going in the trash and I will be buying a new refrigerator and defintiely NOT a Samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Faulty Icemaker

Dissapointed57 2/28/2019

Terrible product and Samsung does nothing. Bought this refrigerator three years ago and ice maker keep freezing up and will not produce ice. Mechanism replaced several times and problem keep recurring. Contacted Samsung customer service and they are nohelp
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not good

Do not buy a samsung 2/25/2019

I purchased 4 years - do not purchase a Samsung appliance
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

"Unrepairable" after 4 years!!!! Don't buy!!

jfk66 2/18/2019

I'm still in shock but I've just been told that my four year old, out of warranty refrigerator is not repairable. The icing of the condenser was so bad it cracked the lining to a point that it could not be repaired. I called Samsung and was told too bad and I called HSN, the big Samsung repair center and they said that it wasn't a defect so it's just too bad. PLEASE, with the problems with the icemaker and with a problem with the condensor that others have shared here, DON'T BUY A SAMSUNG REFRIGERATOR. A lot of brands have their problems, even expensive Subzeros, but this problem is not unusual. I'm not some nut who can never be satisfied but to be told one's $2550 refrigerator is useless after four years is just absurd. Lesson also learned, per Wirecutter, get an extended warranty as refrigerators seem to have a lot of problems.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Meh

mcclmm 2/15/2019

love the counter depth but do not like the inconsistency of the ice maker - does not work half the time (even after it was repaired once by samsung).
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice build up throughout, ice maker no longer works

Mikelam 2/10/2019

Right after warranty expired, the fridge completely iced over. I unpacked it and defrosted. 3 months later same issue. And has continued to do so. Samsung can't help as it's out of warranty and the official Samsung repair person told us he could fix it for $500 however there's a 50% chance it will stay fixed. This is an extremely common issue with Samsung. I'm not ready to spend another 2k on a fridge so I just defrost every few months
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Issues - Don't buy

almostretired24 2/4/2019

The samsung frig with french doors has ice maker issues. Until they certify they have a version that has fixed the issues, i would stay away.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

2 years later the issues start

Bloopfish 1/19/2019

The fridge works great, but the freezer seems to have issues. It doesn't defrost very well and I can't seem to get anyone to help me with Samsung. The customer rep told me it was warrantied and not to worry, but it shows it isn't under warranty anymore. I can't seem to get any help. Super disappointing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice unit went out after 4 years..

AlekseiPetrov 1/13/2019

Our fridge is 4yo. Recently ice unit went out, I searched internet and looks like it is common problem. Last week it is started to freeze food in fridge... To much for 4 years old refrigerator, poor reliability.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible product - listen to the reviews

AdaminAZ 12/28/2018

I should have listened to the other reviews. This is a pretty fridge, but the functionality is terrible. The ice maker has constant problems and if you read on the web it is not just me. My last fridge was a Samsung and it was great for 7 years and I went with the brand again. This time I spent more money only to get a lemon. This has a sticker price that should hold higher quality.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy this fridge

Sara in MSP 12/11/2018

I have had this fridge for 10 months. Liked it in the beginning but found out there is NO way to clean the crisper drawers. I did get the drawers out to clean, but when I tried to get debris from under the front it would not come out. When I talked to Samsung staff the said they would have to send a tech out which would be a cost to me (photo attached show a small piece of parsley that cannot be removed). They have designed a drawer that can NOT be properly cleaned.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Makes crackling noise randomly

mindraalex 12/1/2018

Bought it 11 month ago from Best Buy, the fridge is good overall but the noise started about 6 month of owning. All of the sudden it sounds like someone is pouring cold water on a hot surface but 3 times as loud. It happens 2-3 times a day. Finally I have 1 month left on my warranty so I called to set up a service but apparently they are closed Saturdays. Well see what they say when they come out. Also I hear water dripping inside the fridge which is kind of annoying even my wife said something about that, occasionally the water drips and I checked and looks like its coming from the back. I will mention this to the service tech. Also I don't really like the space inside the fridge, Its just weird nothing fits in there, I guess I will have to take couple shelves off. Also the right door has to be opened first, at least that's what it feels like. I think its too early for the unit to go south I always recommend Samsung TVs to my customers but MAN appliances I will not
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Worst refrigerator I've ever owned

sharpi30 10/31/2018

Have owned for 3 years and have had to pay for repair already. Have never had to have a refrigerator repaired before. For the last 7 months water has been leaking through the ice shoot from the ice maker. The water fills up the reservoir then runs down the front of the refrigerator sometimes all the way to the floor. Haven't had this repaired yet. I like Samsung but I won't buy another one of their refrigerators
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible ice maker, freezer is inefficient

CandicePN 10/22/2018

1) The ice maker never worked right but we purchased a house with this fridge and by the time I called to get it looked at, it was out of warranty. It puts out crushed out when cubed is selected and now at 3 years old, the ice maker has stopped working completely. Samsung-approved repairmen won't work on it. Said its not worth it. So I have a three year old fridge with no ice maker. 2) The bottom freezer drawer is poorly designed. It wastes space and the top drawer inside it is always in the way. My friend also has a Samsung fridge and she hates it. Hers is still under warranty so she at least doesn't have to pay to replace the ice maker. Will never buy a Samsung fridge again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible!

Trav 22 10/22/2018

As many other people have mentioned, this refrigerator is absolute garbage. There is a known issue with the refrigerator accumulating ice and, as a result, the cooling fan starts to build up with ice as well. It sounds like a jet engine in my kitchen for several hours and then eventually freezes completely over and then the refrigerator overheats. Samsung refuses to provide assistance as it seems to start just after the 1 year warranty expires. Even with service at a minimum of $400, the fix is only temporary.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker will fail. Count on it.

bonesdad 10/15/2018

Don't buy. Google search Samsung Ice Maker Lawsuite.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Known Manufactuer Defect with Ice Maker

Tirilis 10/7/2018

Very well known manufactuer with ice maker, unit freezes over and no longer produces ice until manually defrosted.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Design issue with icemaker

Icemaker faulty 10/5/2018

Samsung should issue a recall on this model. Icemaker is poorly designed and faulty
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible, don't buy

Former Samsung fan 9/22/2018

Ice maker clogs up and stops working. Water dispenser freezes up as well as food in the frig. My beverages were frozen solid. Repair technician recommended defrosting it. Still same problems. High priced piece of junk!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointed

SanDiegoNick 9/14/2018

This refrigerator came with our new house. It is less than 2 years old and looks very nice. The problem is with the ice-maker which is located in the fridge. It constantly freezes over and becomes inoperative. When it does "work" it makes a lot of noise when dispensing the ice and the ice is slushy (not totally frozen) sometimes. Samsung has not been helpful except in finding us a very expensive "authorized repair technician."
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Good Blend of Features, Design and Performance

Jump Shot 9/10/2018

This refrigerator is part of a kitchen update in July. Looks good with other Samsung appliances--dishwasher, microwave, and range. Very spacious for Counter Depth unit. Pantry and Veggie drawers nice features. Water and Ice dispensers work well. Only complaint is that small pieces of the protective plastic is hard to remove around the handles and the control panel. Installers said this will just eventually come free.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

This deserves 0 stars

Tinab28 8/29/2018

I bought this 3 years ago. It worked great for about a year and a half. Then...the shelves started breaking.... ok not a huge deal...a bit frustrating nonetheless... Soom after, the ice maker went out. It cost too much to repair so we turned it off and use bagged ice.... Then...the water. Omg the water!!! It collected under the pantry drawe and in the crisper drawer on the left hand side. Then.... the fridge wasn't cooling properly. Come to find out there was ice blocking the air vents. Upon further investigation, the entire back side of the fridge AND freezer frozen solid. We have to defrost and clean up water every 3 days. This is insanity. I want a resolution.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Breaks! Common problem NO FIX

808ST8ofMind 8/23/2018

We enjoyed this refrigerator very much for the first year or so of owning it. It is attractive and the interior is versatile. However, after owning it for just over two years, the ice maker stopped working. It freezes over inside and then cannot make or release ice. On one occasion we could fix it by resetting the ice make but that only worked for about a week. After researching online this is not an isolated problem. Contacted Samsung and customer service referred me to a technician that was from a different city and unable to contact. Never got my issue resolved yet however I have seen that there is a class action lawsuit regarding this issue. Also unable to order a replacement ice bucket as I'm trying to trouble shoot the issue. Very disappointed with this appliance. Spent hard earned money on this product and yes I understand things break however Samsung has no integrity by not recognizing this issue and compensating their customers for this issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Breaks as soon as Warranty Ends

DisappointedBuyer77 8/19/2018

We enjoyed this refrigerator very much for the first year or so of owning it. It is attractive and the interior is versatile. However, after owning it for just over a year, the ice maker stopped working. It freezes over inside and then cannot make or release ice. For a while, we could fix it by resetting the ice maker... Which we began to have to do with increasing frequency - multiple times a week. A quick search online reveals that this is not an isolated problem. If you purchase this refrigerator, go ahead and start saving for the repairs you'll need in a year or so!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice chest works better

YoJDawg 8/14/2018

This fridge was barely a year old once it started taking a dumb on everything. Ice builds up every year and have to tear apart every month to defrost. Doesn't cool, Samsung doesn't help. Seems like common issues but Samsung hasn't issued a fix yet.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible!!!

Aryliz86 7/30/2018

Do not buy this refrigerator, pretty much same problem as everyone that has a bad experience with it. Stops cooling and it's less than 3 years old. So frustrating, I gave up on it and I'm about to buy another one, NOT Samsung!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do Not BUY

Big D 7/24/2018

Fridge is a little over 3 years old just broke down on me for the 3rd time in 3 months. unit frezzes up then motor dies.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Piece of Junk

HatingSamsungToo 7/19/2018

I bought this two years ago and right after the warranty ran out the ice maker practically became worthless unless you want to defrost your refrigerator area every couple months. Also now there's a loud clicking noise that comes from the freezer section.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker constantly needs maintenance

SadaboutIceMaker 6/23/2018

Bought July 2014. Moved in May 2016 and didn't use ice maker for 1 year while we built a house. Hooked up ice maker in new home April 2017 and it wouldn't make ice. Have a 5 year warranty with Home Depot. First service technician said ice maker frozen. Steamed out frozen ice, then came back and applied sealant around ice maker. Still no ice. Next service call, ice maker replaced. Made soft ice. 3rd service call, Samsung replaced main assembly. At least once a month, ice maker freezes over and stops making ice. I have to remove ice bucket, steam off the frozen ice, reset ice maker, wait 24 hrs for ice. Then have ice. Every month I have to repeat the steps with the steamer to have ice. If ice maker worked properly, I'd rate it a 5. Was told by Samsung they were aware of this design flaw. The only certified warranty service company for Home Depot in my area gets an extremely poor rating. Only way I ever got it fixed was by getting them to approve a different company to repair the ice maker. Very disappointed as I'm a big Samsung client -- refrigerator, washer, dryer, 3 tvs.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Fridge broke down in less than 2 years!!!

DeepBlueSea 6/22/2018

We bought this refrigerator 2 years ago and it already broke down twicw! It is a defective product. The refrigerator shows temperature of 39 but does not cool at all. I started hearing a fan noise coming from the refridgeration section and the next day it would not cool at all. I thought it needs to defrost, so peek between the back cover and entire cooling systems is covered in 2" of ice. Fan was frozen over. Surely the fridge will not work, since the coolant isn't flowing through the inside fridge. I turned the fridge off and defrosted the whole thing. Removed all the groceries, spent over a day. We have a baby and we store his milk suppy in the fridge and that has gone bad!! I called the Samsung service but still waiting to hear from them. I am an avid user of Samsung products but this is an absolute let down! will NEVER recommend anyone to buy this product! Save yourself the hassel! Very very dissatisfied.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Problems within 1st Year

IceDam 4/18/2018

We've had repeated issues with the ice tray freezing over rendering the ice maker useless. I've had to remove all items form the unit for it to thaw. A repair man came and replaced the ice maker and turned down the water pressure to help resolve the issues. Now it takes an extended amount of time to fill a water bottle. We've also had issues with the doors squeaking when opening and closing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buyer Beware!!!

MichelleH 3/26/2018

I have had this refrigerator for almost 2 years and have had service out for it 5 times!!! It ices up to where the fan no longer cools, the ice maker is freezing properly and there is water pooling under the party drawer and freezing my food! I have lost 2 groceries orders in the process that Samsung said they would partially credit me for and now they said that they are not because we are out of warranty. DO NOT NUY THIS PRODUCT!! YOU ILL BE DEALING WITH THE SAME ISSUES! look at the reviews online!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible Ice Maker

PGDug 3/19/2018

The ice maker gets jammed up with a chunk of ice every week or so. To remedy this I have to put all of the food into a cooler and let the ice melt enough so I can clear out the ice maker. We have the fridge temperature set to its lowest. We don't leave the fridge open long enough for the ice maker to get too warm either. We use up the ice in the bucket regularly so it is never overflowed and often nearly empty. We've had a service person come out twice so far and the issues continue. It's also a huge pain to get someone from support on the phone and a service person to come out to "fix" the issue. Between my wife and I we've spent hours trying to get this problem resolved. If I could go back in time I would not have bought this model. I would buy one which makes the ice in the freezer section. I believe having the ice maker in the fridge section is inherently problematic.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value